These terms and conditions are set out on the basis of you using our website and placing orders for items from VeRaf Clothing.com. By ordering goods from VeRaf Clothing you are deemed to have understood and accepted these terms. The Correspondence details for the Manufacturer and supplier of the goods featured is:
V22 Axion House,1 Silver Road, Lewisham, London, SE13 7BQ
Registered in England and Wales 08815595
Our items are priced in GBP and for your convenience you may use the currency converter provided via paypal.
All orders and exchanges are subject to availability.
While we aim to dispatch your goods and have them delivered to you as soon as possible, we are not however, liable for any delivery delay should your order not reach you within the estimated times. Please note goods ordered over the weekend or public holiday may be slightly delayed.
Returns and Refunds
If you are not entirely satisfied with your purchase simply return the item in unused condition in its original packaging along with your proof of purchase and completed reason for return slip within 14 working days of receipt for a refund or replacement. Returns can be made via Royal Mail or your local postal service depending on your country of residence.
We endeavour to process all returns as quickly as possible but please allow up to 14 days for a refund to be credited to your card or paypal account.
When returning an item you must provide the despatch note (found enclosed in your parcel) as your proof of purchase. Original tags must remain attached to the garment for any returns to be accepted. You must state on the return slip your reason for returning the item and whether you require a refund or exchange (giving any applicable details such as alternative size/colour).
Please ensure your completed returns note is enclosed within your parcel.
Please note: we do not currently offer a free returns service. We can only offer an exchange for the same item in an alternative size, subject to availability. If you have requested an exchange, your replacement item will be dispatched within 2 working days following a returned goods inspection by our quality control department.
VeRaf Clothing will not accept returns for faulty items that appear to be in worn condition or where tags have been removed. We strongly advise all customers to check garments thoroughly upon receipt before removing any attached tags and before disposing of any original packaging.
Returns received outside the authorised time scale may be accepted at the discretion of VeRaf Clothing Only.
For cancellations, we will refund your card within 14 days of receiving your request to cancel your order. We will credit your payment card or paypal account excluding any p&p costs. Refunds will only be considered for garments received in their original condition with tags still attached and in original packaging.
As previously advised, we will not be responsible for any international customs duties and sales taxes payable for shipments outside the European Community (EU).